Shipping policy

At Ejaaz Creation, we are committed to delivering your orders safely and on time. Please read our Shipping Policy carefully before placing your order.

Order Processing

  • All orders are processed within 1–3 business days after order confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • During sale events, new arrivals, or peak seasons, processing times may be slightly longer.

Pakistan Shipping

  • We deliver all over Pakistan through trusted courier partners.
  • Estimated delivery time is 2–5 business days, depending on your location.
  • Remote areas may require additional delivery time.
  • Cash on Delivery (COD) is available on selected orders and locations.

International Shipping

We proudly ship our products worldwide.

Estimated delivery time:

  • 5–10 business days for most international destinations.
  • Delivery times may vary depending on customs clearance and local courier services.

Customers are responsible for any customs duties, import taxes, or additional charges imposed by their country.

Shipping Charges

  • Shipping charges are calculated at checkout based on your delivery location and order weight.
  • Any free shipping offers will be clearly mentioned on our website during promotional campaigns.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email, SMS, or WhatsApp (where applicable).

You can use the tracking number to monitor your shipment until delivery.

Delivery Delays

While we strive to deliver orders on time, delays may occur due to:

  • Public holidays
  • Weather conditions
  • Courier service delays
  • Customs inspections
  • Natural disasters or other unforeseen circumstances

Ejaaz Creation is not responsible for delays caused by third-party courier companies.

Incorrect Shipping Information

Please ensure your shipping address and contact information are accurate before placing your order.

Ejaaz Creation is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping details provided by the customer.

Failed Delivery Attempts

If a delivery cannot be completed due to:

  • Customer unavailability
  • Incorrect address
  • Refusal to accept the parcel

the order may be returned to us. Additional shipping charges may apply for reshipping the order.

Damaged or Missing Parcels

If your order arrives damaged or if any item is missing:

  • Contact us within 48 hours of delivery.
  • Share your Order Number along with clear photos or videos of the package and product.

Our support team will investigate and provide an appropriate resolution.

Stitched Orders

  • Stitched orders are prepared after order confirmation.
  • Stitched orders require advance payment.
  • Estimated stitching and delivery time is up to 2 weeks, depending on the design and order volume.

Contact Us

If you have any questions regarding shipping or delivery, please contact us.

Ejaaz Creation

WhatsApp: 03025791902

Our customer support team is always happy to assist you.

Thank you for shopping with Ejaaz Creation. We appreciate your trust and are committed to delivering premium-quality fabrics with reliable and timely shipping.